Payment Information

Payment Information

At Velloriia, we aim to make your shopping experience straightforward and convenient by offering payment options through our online checkout.

The payment methods available for your order will be displayed at checkout. These options may differ depending on your country or region, payment provider, and device.

Accepted Payment Methods

Customers can select from the payment methods presented during checkout. All orders must be successfully authorized and paid before they can be processed.

We recommend reviewing your order details, billing information, and total amount before confirming payment.

Paying With PayPal Without an Account

If PayPal is offered as a payment option, you may have the opportunity to pay with an eligible credit or debit card without registering for a PayPal account.

To place an order using PayPal:

  1. Choose your preferred products and add them to your shopping cart.

  2. Continue to the checkout page.

  3. Select PayPal if it appears among the available payment methods.

  4. On the PayPal payment page, look for a guest checkout or card payment option, if offered.

  5. Provide the requested payment details and follow the instructions to complete your purchase.

Please note: Guest checkout is managed by PayPal and may not be available for every transaction. Eligibility can depend on your location, account status, payment method, and PayPal's own requirements.

Payment Confirmation

After your payment has been successfully completed and your order has been accepted, an order confirmation will be sent to the email address provided during checkout.

Please ensure that your email address and contact information are accurate so you can receive important order updates.

Payment Protection

Payments made through our website are handled by the payment service providers available at checkout.

We take reasonable steps to maintain a secure shopping environment. Payment processing and the handling of payment credentials are subject to the applicable payment provider's security practices and privacy policies.

For your protection, please complete your purchase only through our official website and authorized checkout process.

Troubleshooting Payment Problems

If your payment is declined, interrupted, or cannot be completed, we suggest checking your billing details, verifying that your selected payment method is supported, or contacting your bank or payment provider.

If the issue continues, our customer support team can help you review the checkout process or answer order-related questions.

Customer Support Email: service@velloriia.com

Customer Support Phone: 0451-51190689

Please do not send your full payment card number, card security code, or banking passwords by email.

Business and Contact Information

Brand Name: Velloriia

Legal Company Name: Harbin Chengeng Technology Co., Ltd.

Business Address: Room 1, 6th Floor, Unit 1, Building 1, No. 640 Harbin Street, Nangang District, Harbin, Heilongjiang Province, China

Customer Support Email: service@velloriia.com

Customer Support Phone: 0451-51190689

If you have any questions about payment methods, checkout difficulties, or order confirmation, please contact our customer support team using the information above.