About Us
About Velloriia
Welcome to Velloriia. We appreciate your interest in our store.
Velloriia is an online brand operated by Harbin Chengeng Technology Co., Ltd. Our aim is to provide customers with a straightforward and dependable shopping experience, supported by clear product information and accessible customer service.
We work to make each stage of your purchase as simple as possible — from exploring our products and completing an order to receiving shipping updates and obtaining support after your purchase.
If you need assistance, our customer service team can help with product questions, order inquiries, payment-related matters, shipping and delivery information, returns, refunds, and other after-sales concerns.
Business Information
To help customers clearly identify the business operating this website, our company details are provided below:
Brand Name:
Velloriia
Legal Company Name:
Harbin Chengeng Technology Co., Ltd.
Customer Support Email:
service@velloriia.com
Telephone:
0451-51190689
Business Address:
Room 1, 6th Floor, Unit 1, Building 1, No. 640 Harbin Street, Nangang District, Harbin, Heilongjiang Province, China
Customer Support Availability
Service Days:
Monday – Friday
Typical Response Time:
Within 24–48 business hours
We make every effort to respond promptly. During public holidays, major promotional events, or periods of unusually high inquiry volume, responses may require additional time.
Thank you for choosing Velloriia. We are committed to maintaining clear communication, accessible customer support, and a transparent online shopping experience.