Contact Us

At Velloriia, customer satisfaction and dependable support are important to us. Our store is operated by Harbin Chengeng Technology Co., Ltd., and our support team is available to assist you throughout your shopping experience.
If you have questions about a product, an existing order, payment, shipping, delivery, returns, refunds, or other after-sales matters, please feel free to get in touch with us.
For quick answers to frequently asked questions, we recommend reviewing our FAQ page first. It contains helpful information about ordering, payment, shipping, returns, and refunds.
If you still need assistance, our customer support team will be happy to help.
Customer Support
Brand Name:
Velloriia
Legal Company Name:
Harbin Chengeng Technology Co., Ltd.
Customer Support Email:
service@velloriia.com
Telephone:
0451-51190689
Business Address:
Room 1, 6th Floor, Unit 1, Building 1, No. 640 Harbin Street, Nangang District, Harbin, Heilongjiang Province, China
When contacting us regarding an existing order, please include your order number and the email address used to place the order whenever possible. This will help our support team locate your order and respond more efficiently.
Thank you for choosing Velloriia. We are committed to providing clear information, responsive customer service, and a reliable shopping experience.